Everything you need to know about the shipping process.
We ship worldwide!
GERMANY - FREE (1-2 days)
EUROPE - 5€ (3-6 days)
INTERNATIONAL - 30€ (2-3 weeks)
Fulfillment time takes around 2 weeks.*
*It can take longer in some cases due to higher order volume etc.
All orders are 100% insured and trackable.
We ship our orders with DHL & UPS.
Returns & exchanges
The most common questions about returns, exchanges and how to find your size.
No, we do not accept returns.
All sneakers are made-to-order for each customer in particular.
Please find out your size before ordering.
We do accept returns on our custom-made clothing.
However, please shop responsibly. We still make all of our products ourselves.
You need to pay for the shipping back.
Durability & cleaning
Can I wear them when it rains and how do I clean them? Learn more here.
Yes, all shoes are 100% water- and scratchproof!
We do not recommend putting them in the washing machine.
Please clean them by hand to ensure maximum durability.
No. Every sneaker is handmade, but not necessarily painted.
We paint, sew and print on shoes, depending on the design and what works best.
Keep in mind all shoes are handmade.
We take all necessary steps to maximise the durability, but they are not made for hiking trips or the wildest parties.